Ouellet OTM User Manual download pdf (Page 26)

8. Warranty

8.1 Warranty Statement

Subject to the legal warranties relating to quality and durability of goods provi ded

for by the Consumer Protection Act:

Ouellet Canada Inc. warrants the Thermat heating cables (OTM series) of its floor

heating system for a 25-year period beginning from the date of purchase, against

any malfunction or manufacturing defect.

Limitations and exclusions

The above mentioned warranties are restricted to the reimbursement of the ori -

ginal purchase cost and replacement of the heating cables and/or defective ther-

mostat (hereinafter the “equipments”) excluding any other part also excluding

any cost or any expense relating to the connection, removal, installation or fixing

of the aforesaid equipments, including workmanship costs.

Ouellet Canada Inc. leaves the purchaser the care to choose between reimburse-

ment of the purchase cost or replacement of the defective equipments, subject to

the abovementioned restrictions.

The present warranties are granted to the original purchaser of the equipments as

well as to the subsequent buyer of the building where it has been installed.

Terms of warranty

The present warranties are subject to the compliance of the following terms:

i. Purchaser must provide Ouellet Canada Inc. or an authorized distributor or

reseller with the original invoice for the defective equipments;

ii. Purchaser must notify Ouellet Canada Inc., in writing, of any defectiveness

with the equipments aimed by the present warranties, in a reasonable time

frame from the occurrence or knowledge of the defectiveness and give

permission to Ouellet Canada Inc.’s representatives, the case being, to

inspect the defective equipments;

iii. The equipments aimed by the present warranties must have been installed in

compliance with Ouellet Canada Inc.’s installation guidelines;

iv. The equipments aimed by the present warranties must have been used in

normal conditions and must have been kept under normal maintenance from

the purchase date.

Name and address of the person granting the present warranty:

Ouellet Canada Inc.

180, 3

Avenue

L’Islet (Québec) G0R 2C0 CANADA

Telephone: 1 800 463-7043 ou 418 247-3947

Fax: 1 800 662-7801 ou 418 247-7801

www.ouellet.com

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Ouellet OTM User Manual Page 26